Frequent Questions & Troubleshooting

Having difficulties on your setup or with the connectors itself? Maybe these articles can help.

"Can I connect to Firebase using Easy App Reports?"

"Does Easy App Reports provide Firebase push notification data?"

App Store Detailed Privacy Thresholds

Downgrading App Store permissions from Admin to Sales and Reports + App Manager

🔄 BigQuery Integration: Fixing the "invalid_grant" Reauthentication Issue

Frequent Questions

"Does one subscription covers both connections App Store and Play Store - or do I have o acquire two subscriptions?

"Which permissions do I need to give Easy App Reports to pull data?"

"Will I find the same data I see on my console on Easy App Reports?"

Do I really need a dedicated BigQuery project?

Hot Questions about the App Store Analytics API

How to change your invoice email

You can update your invoice email and all billing-related information directly from the Stripe Customer Portal.

What's the difference between a Rating and a Review?

Setup difficulties

"How do I know if I have the right permissions on Google Play?"

How to solve BigQuery billing issues

Revoking access to your connectors

[Deprecated] Most common Google Play setup issues and how to solve them

Data visualization

"My data is taking too long to load, what can I do to speed it up?"

What to do if you're struggling with Looker Studio's loading speeds.

Comparing your Trends report data with App Store Connect

Looker Studio errors

Fixing "Pending Agreements" or "Agreement is missing" error from App Store Connect API

It can be fixed in seconds once you provide what Apple's looking for.

How to Refresh Fields on Google Looker Studio

How to fix the error: "Exception <fieldname> was not found in the schema"

Whenever you see this, just "Refresh Fields" of your data source

Sharing Looker Studio Dashboards with Owner’s Credentials

There are too many scripts running simultaneously for this Google user account - Looker Studio Error

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