Promotional Offer from Opt-In with Crossgrade

The App Store was unable to complete renewal of a subscription in the billing grace period state due to a billing issue.

The App Store was unable to update a subscription from an introductory price to a standard subscription price due to a billing issue.

The App Store was unable to complete the transaction of renewing a subscription with an offer code due to a billing issue.

The App Store was unable to complete the transaction of switching a subscription with an offer code to a subscription within the same level due to a billing issue.

The App Store was unable to complete the transaction of switching a subscription with an offer code to a subscription of a lower level due to a billing issue.

The App Store was unable to complete the transaction of switching a subscription with an offer code to a subscription of a higher level due to a billing issue.

The App Store was unable to renew a subscription in a marketing opt-in bonus period due to a billing issue.

The App Store was unable to renew a subscription due to a billing issue.

Subscriber opted not to renew your subscription from within their Apple ID account settings. A subscription counts as canceled when the subscription period ends, as opposed to when the subscriber turned off auto-renew which could be in the middle of the period.

Subscriber opted not to renew subscription after a renewal extension.

Subscriber canceled their subscription during Billing Grace Period.

Subscriber canceled their subscription during the 60-day billing retry period.

Subscriber switched between standard price subscriptions of the same level in the same subscription group. If the subscriptions are of the same duration, the crossgrade is counted when it goes into effect immediately. If the subscriptions are of different durations, the crossgrade is counted when it goes into effect on the subscriber’s next renewal date, as opposed to when the subscriber switches their subscription, which could be in the middle of the period.

When a customer switches between an introductory offer and a standard price subscription within the same level. If the in-app purchases are of the same duration, the customer’s prorated amount from the introductory price is refunded to the original payment method. The new in-app purchase is charged and goes into effect immediately at the full price, which changes the customer’s renewal date to the crossgrade date. If the in-app purchases are of different durations, the crossgrade goes into effect on the customer’s next renewal date.

Subscriber switched from a marketing opt-in bonus period to a standard price subscription within the same level in the same subscription group. The crossgrade goes into effect at the end of the opt-in bonus period.

The App Store successfully completed the transaction and switched between subscriptions within the same level.

The App Store successfully completed the transaction within a 6 or 16 Billing Grace Period window, and switched between subscriptions within the same level.

When a customer switches between subscriptions within the same level. If the in-app purchases are of the same duration, the customer’s prorated amount from the introductory offer is refunded to the original payment method. The new in-app purchase is charged and goes into effect immediately at the full price, which changes the customer’s renewal date to the crossgrade date. If the in-app purchases are of different durations, the crossgrade goes into effect on the customer’s next renewal date.

Your app was deleted from the device.

Subscriber switched from a standard price subscription in a higher level to a subscription in a lower level in the same subscription group. A subscription counts as downgraded when it goes into effect on the subscriber’s next renewal date, as opposed to when the subscriber switches their subscription, which could be in the middle of the period.

When a customer switches from an introductory offer in a higher level to a standard price subscription in a lower level. A customer downgrade doesn't take effect immediately. If a customer is in a pay as you go introductory price, they are charged for the downgraded subscription at the next billing cycle in the introductory period. If a customer is in a pay up front introductory price, they are charged for the downgraded subscription after the entire introductory period ends.

The App Store successfully completed the transaction and switched from a subscription in a higher level to a subscription in a lower level.

The App Store successfully completed the transaction within a 6 or 16 Billing Grace Period window, and switched from a subscription in a higher level to a subscription in a lower level.

When a customer switches from a subscription in a higher level to a subscription in a lower level. A customer downgrade doesn't take effect immediately. If a customer is in a pay as you go introductory price, they are charged for the downgraded subscription at the next billing cycle in the introductory period. If a customer is in a pay up front introductory price, they are charged for the downgraded subscription after the entire introductory period ends.

Subscriber switched from a marketing opt-in bonus period to a standard price subscription in a lower level in the same subscription group. The downgrade goes into effect at the end of the opt-in bonus period.

The App Store was unable to complete the transaction of renewing an introductory offer to a paid subscription due to a billing issue, and the subscription enters a 6 or 16 day Billing Grace Period window.

The App Store was unable to complete the transaction of renewing a subscription with a offer code due to a billing issue, and the subscription enters a 6 or 16 day Billing Grace Period window.

The App Store was unable to complete the transaction of renewing a subscription with a marketing opt-in bonus period due to a billing issue and the subscription enters a 6 or 16 day Billing Grace Period window.

The App Store was unable to complete the transaction of renewing a standard paid subscription due to a billing issue, and the subscription enters a 6 or 16 day Billing Grace Period window.

The App Store was unable to complete the transaction of renewing a subscription on a promotional offer to a paid subscription due to a billing issue, and the subscription enters a 6 or 16 day Billing Grace Period window.

A user viewed your app icon in a list alongside other apps, including in search results, charts, and the Today, Apps, and Games tabs. Page views are not included in these counts.

Your app was installed on the device.

The App Store successfully completed the transaction and renewed to a subscription with an introductory offer of the same level.

Subscriber switched from a marketing opt-in bonus period to an introductory offer within the same level.

The App Store successfully completed the transaction and renewed to a subscription with an introductory offer of a lower level.

Subscriber switched from a marketing opt-in bonus period to an introductory price offer of a lower level.

The App Store successfully completed the transaction and renewed to a subscription with an introductory offer of a higher level.

Subscriber switched from a marketing opt-in bonus period to an introductory offer of a higher level.

The App Store successfully completed the transaction and renewed to a subscription with an introductory offer.

The App Store successfully completed the transaction and renewed to a subscription with an introductory price.

The App Store successfully completed the transaction within a 6 or 16 Billing Grace Period window, and renewed to an introductory offer of an equal level.

The App Store successfully completed the transaction within a 6 or 16 Billing Grace Period window, and renewed to an introductory offer of a lower level.

The App Store successfully completed the transaction within a 6 or 16 Billing Grace Period window, and renewed to an introductory offer of a higher level.

Subscriber signed up for an introductory offer after previously being subscribed to an introductory offer of a different subscription group.

Subscriber signed up for an introductory offer after previously being subscribed to a subscription with an offer code.

Subscriber signed up for an introductory offer of an equal level after previously being subscribed to a subscription with an offer code.

Subscriber signed up for an introductory offer of a lower level after previously being subscribed to a subscription with an offer code.

Subscriber signed up for an introductory offer of a higher level after previously being subscribed to a subscription with an offer code.

Subscriber moved from a marketing opt-in bonus period to an introductory offer.

Subscriber moved from a paid subscription on a standard price to an introductory offer of a subscription in a different group